Banking System Upgrade

Please note the following updates:

* Mobile Apps: The updated mobile app for android is now available in the Google store. The updated Apple app is now available in the Apple store.

* Electronic deposits and pre-authorized payments: These will no longer be cleared in 1-3 business days. They will now clear on the date they are due.

Please review the checklist below:

We are excited to announce that we are upgrading our computer banking system in November. Like any business, we must occasionally make changes to improve the quality of our products and services. The advanced technology this new system offers will enable us to provide you with improved service and enhanced security. 

To help you understand all the exciting changes coming your way, we’ve put together a comprehensive booklet. Please ensure you read this fully to learn about how these changes will impact you. Members will be receiving a copy of this booklet in the mail at the end of October.

How to prepare.

Please review the list of things to do below before November 19th.

Please review the detailed instructions on how to login to online, mobile and telephone banking from November 22 and beyond in the Roadmap for Members booklet (pages 16 to 18) that will be mailed to members.

Have questions?

Please review our Frequently Asked Questions to help you better understand what’s happening.