Privacy Statement

A tradition of respect for rights

As a co-operative financial institution, Kawartha Credit Union is committed to policies, procedures, products and services that maintain the rights of our members and employees. The protection of your privacy and the proper collection, use and disclosure of your personal information is of paramount importance to us.

Kawartha Credit Union's Board of Directors has adopted the Credit Union Code for the Protection of Personal Information, including related policies and procedures, and our Privacy Officer ensures our compliance.
At any time, you may review Kawartha's Code, access your personal information, or contact the Privacy Officer about a privacy concern. This is our documented practice and our commitment to our members.

Your Personal Information
We hold personal information about members to help us meet and maintain the highest standards of financial service. This information can include your name, address, age, income, use of accounts, credit history, as well as the relationship of others linked to you in account services. We obtain this information from you directly, and from the product and service arrangements, you have made with us. With your permission, information is also obtained from credit bureaus, other financial institutions, and from the references you provide to us.

How Our Privacy Code Protects Your Personal Information
With our members consent, we only collect information that we absolutely need for the following purposes:

  • To understand your needs and to develop, offer and manage products and services that meet those needs.
  • To determine the suitability and your eligibility for member products and services.
  • To evaluate your credit standing and to share or exchange reports and information with credit reporting agencies.
  • To detect and prevent fraud, and to help safeguard the financial interests of Kawartha Credit Union and its' members.
  • To meet legal and regulatory requirements.
Please contact Kawartha's Privacy Officer if you require more information, or if you have questions or concerns:

Privacy Officer
Kawartha Credit Union Limited
14 Hunter Street East
P.O. Box 116 Peterborough, ON K9J 6Y5
Telephone: (705) 743-9966 ext. 7202
Toll Free: 1-888-743-9966 ext. 7202
Fax: (705) 743-9889