CRA Direct Deposit

Members can arrange for payments from Canada Revenue Agency (CRA) to be deposited directly into your account:

  • Log in to online banking and go to Account Services on the left side of the page
  • Select Set Up CRA Direct Deposit and follow the instructions to register
To change the contact information you have provided to CRA, or to cancel the Direct Deposit option, call CRA at 1-800-959-8281 or login to the CRA "My Account" website for more details.


CRA Direct Deposit is now available!


Sign up for CRA Direct Deposit with Kawartha Credit Union online banking.

In the past, members have been able to sign up for direct deposit through MyCRA, but this improved process is now streamlined and eliminates the need to login to a separate site. Now, members can quickly designate what account they want their direct deposit to go to from our online banking platform.

  • What is a direct deposit payment?
Direct deposit is a secure electronic transfer of funds deposited directly into your bank account. Direct deposit replaces the need to issue payments by paper cheque.


  • Why should I sign up for direct deposit?
Direct deposit allows you to access your money faster and more conveniently. Your payment will be deposited on time in the bank account you have designated when you enrolled for the Direct Deposit service.

For those eligible for the Canada Emergency Response Benefit, we encourage you to sign up for direct deposit as soon as possible to receive your benefit payments on time.


  • Will I still receive cheques if I sign up for direct deposit?
Once you are set up for CRA’s direct deposit service, you will receive Government of Canada payments such as benefits, credits, and refunds directly to your bank account, and you will no longer receive cheques for those payments.


  • What payments can I receive through direct deposit?
Through Direct Deposit, you can receive your income tax refund, the Canada child benefit (CCB), the goods and services tax/harmonized sales tax (GST/HST) credit, Canada workers benefit (CWB), and provincial and territorial payments such as the Ontario Trillium Benefit (OTB).

If you are eligible to receive it, you can also receive your Canada Emergency Response Benefit payments directly to your bank account.


  • How soon should I expect my payments to arrive by direct deposit?
You can expect to receive Direct Deposit payments within five business days of the scheduled payment date. Please allow this time before contacting the CRA about your payment.


  • Is it safe to sign up for direct deposit?
The Government of Canada considers privacy and security of utmost importance in the issuance of payments. Any information you provide to the Government of Canada when you enroll for Direct Deposit is protected under the Government of Canada Privacy Act and as described in Receiver General Payments (Personal Information Bank PWGSC PCU 712).

The Receiver General will use and disclose personal information for Direct Deposit purposes only to the Federal institutions from which you are receiving payments and to your financial institution in order to issue Direct Deposit payments. Access to your bank account is governed by your Kawartha Credit Union account agreement.


  • Can the Canada Revenue Agency use different account information for different payments?
Yes. The Canada Revenue Agency will use all account information that is on file for you. Please log into My Account to identify the account you want to use for payments.


  • How long will it take to process my Direct Deposit enrolment or update my information?
The CRA aims to process your Direct Deposit enrolment or information updates in one or two business days. Given the current environment, you may experience longer than usual processing times once your financial institution has sent your information to the CRA.


  • What information do I have to provide to my financial institution to sign up?
Your Social Insurance Number (SIN) will be needed by your financial institution for Direct Deposit with the CRA.


  • How will I know that my Direct Deposit information has been updated?
If you are fully registered for CRA’s My Account, you can verify your Direct Deposit information through this online self-service portal.


  • How do I know that I have received my Direct Deposit payment from the CRA?
You can verify that the payment has been received by checking your banking statement on the account you used to sign up for Direct Deposit. Your payment amount will be deposited directly into the account. You can also confirm that the payment was sent by the CRA by logging into CRA’s My Account.

Please note that the CRA will never send you an email, text or Interac e-transfer with a link asking for your personal information in order to receive your benefit payment or refund. Requests of this nature are scams and taxpayers should never respond to these fraudulent communications or click on any of the links provided.


  • What happens if I submit multiple requests to update my Direct Deposit information?
You only need to enroll once. If you submit multiple requests to update your Direct Deposit information, the most recent enrolment you complete will become the account on file with the CRA. Direct Deposits will only be made into one account, at one financial institution.