Contact Centre

We look forward to making contact with you!

Toll Free: 1-855-670-0510
Local: 705-748-0510

Monday to Friday:    8:00 a.m - 8:00 p.m
Saturday:                 8:00 a.m. - 4:00 p.m.

At Kawartha Credit Union, we are committed to member service excellence. When our members asked for improved accessibility and convenience, we delivered...and we’re thrilled to introduce the new Kawartha Credit Union Contact Centre. Staffed with friendly, knowledgeable Kawartha employees, the Contact Centre is ready to assist you with all of your needs. Our longer hours will compliment your busy lifestyle and our mobile representatives can visit you anywhere.

The same products and services offered at our 23 branches are now conveniently accessible to you:
  • General inquiries, including branch and ATM locations, and hours of operation
  • Investment inquiries and renewals
  • Interest rate inquiries (investment and credit)
  • Credit applications
  • Online and telephone account access support
  • Account and service package inquiries, including checking balances and transferring funds
  • Cheque ordering or copies of cheques
  • Bill payments or stop payments
  • Lost and replacement debit cards, point-of-sale assistance
  • Inquiries about e-Transfers and wire transfers
  • Assistance in switching electronic deposits, payroll deposits, etc.
  • MasterCard application inquiries
  • Inquiries about home, travel and auto insurance