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Contact Centre

Toll free: 1-855-670-0510

Ready to assist you with all of your financial needs.

Monday - Friday

8:00 a.m. - 8:00 p.m.
8:00 a.m. - 4:00 p.m.


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22 convenient branch locations

Friendly, professional experts ready to serve you.




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Mailing Address

For wires, deliveries and couriers:
14 Hunter Street East
Peterborough, ON
K9J 7B2
Head Office:
14 Hunter Street East
P.O. Box 116
Peterborough, ON

K9J 6Y5


Member Feedback and Complaints

At Kawartha Credit Union, we want to hear from you. Your feedback helps us improve the products and services we provide to our members. If you wish to submit comments or concerns, please use one of the contact methods below:
  • Comment Cards are available in all of Kawartha’s branches for members to complete and deposit in a locked box.
  • Emailed comments and complaints may be submitted via
  • Phone Calls may be made to a branch, our Contact Centre, or to our Member Complaints Officer to share feedback or a complaint.
  • Written Letters may be submitted to our Member Complaints Officer.
  • In Person at a branch. 

Member feedback should be addressed to:

Kawartha Credit Union
14 Hunter Street East
P.O. Box 116
Peterborough, Ontario K9J 6Y5
Attention: Member Complaints Officer
Phone: (705) 743-9966, extension 7252
Toll Free: 1-888-743-9966
Fax: (705)743-9889

In the event that Kawartha Credit Union cannot resolve your concern to your satisfaction, you may wish to direct it to:

Financial Services Regulatory Authority of Ontario (FSRA)
25 Sheppard Avenue West, Suite 100
Toronto, ON
M2N 6S6
Phone: 416-250-7250
TTY: 1-800-668-0128

In keeping with our commitment to member service excellence, Kawartha Credit Union strives to address and resolve concerns fairly, quickly, and to our members' satisfaction.


2023 Holidays and Closures


Christmas Eve

Sunday, December 24

All branches closed

Christmas Day

Monday, December 25

All branches closed

Boxing Day

Tuesday, December 26

All branches closed

New Year's Eve

Sunday, December 31

All branches closed


New Year's Day Monday, January 1 (2024) All branches closed
Contact Us: 1-855-670-0510
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