Member Feedback

At Kawartha Credit Union, we want to hear from you. Your feedback helps us create innovative products, offer expert advice and ensure that your experience is the best it can be. If you have questions about this site, our products, services, or if you wish to submit compliments, comments or concerns, please choose one of the contact methods below:

To find a branch near you, click here.

Member feedback should be addressed to:

Kawartha Credit Union
14 Hunter Street East
P.O. Box 116
Peterborough, Ontario K9J 6Y5
Attention: Member Feedback Officer
Phone: (705)743-9966
Toll Free: 1-888-743-9966
Fax: (705)743-9889
Email: info@kawarthacu.com

Kawartha Credit Union business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

In the event that your concern is not addressed to your satisfaction, you may wish to direct it to:

Financial Services Commission of Ontario (FSCO)
5160 Yonge Street
P.O. Box 85
Toronto, Ontario
M2N 6L9
Phone: (416)250-7250
Toll free: 1-800-668-0128
TTY: 1-800-387-0584
Fax: (416) 590-2040
E-mail: contactcentre@fsco.gov.on.ca

FSCO business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Its main reception area is located on the 17th floor.

In keeping with our commitment to member service excellence, Kawartha Credit Union strives to address and resolve concerns quickly, efficiently, and to our members' satisfaction.