young family sitting on couch looking at laptop

Protect yourself online

Protecting your information online doesn’t have to feel complicated. Small habits can make a big difference, and we’re here to help you stay safe.

Create strong passwords and passphrases

Use at least 12 characters with a mix of letters, numbers, and symbols. Try a memorable phrase instead of a single word. Avoid reusing passwords across multiple sites.

Use multi-factor authentication (MFA)

Add an extra layer of protection by requiring a code from your phone or email when you log in. This helps keep your account secure even if your password is compromised.

Keep your devices and apps updates

Software updates often contain fixes for security weaknesses. Turn on automatic updates for your phone, computer, and banking app.

Be cautious on public Wi-Fi

Avoid banking or shopping when connected to open Wi-Fi networks. Use your mobile data or a secure network whenever possible.

Think before you click on links

Check URLs carefully to avoid malicious sites. Bookmark commonly used sites to avoid accidentally landing on a malicious look-a-like site designed to steal your personal details.

Protect your identity

There are many actions you can take both online and off to protect your identity. Here are some essential best practices:

Do's

Shred documents with personal information
Use caution when posting personal information online
Set up alerts to let you know when your accounts are accessed (and regularly review transactions)
Run annual check ups on the accuracy of your credit report (contact Equifax or Transunion)

Protect your Personal Identification Number (PIN) by blocking the view when you enter your PIN

Don'ts

Never give account or card number information to anyone – in person, over the phone, or online – unless you know who you are dealing with
Don't carry your Social Insurance Number card in your wallet unless necessary (if your wallet or purse is lost or stolen, contact Kawartha immediately at 705-743-9966 or 1-855-670-0510 to block your accounts and cards from use, or use Lock'N'Block feature)